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The PPID Assistant for Information Provision who is also the Head of Data, Information, and Documentation Section of the Bureau of Administrative Affairs and Information, Fivien Nur Savitri, S.T., M.T., said that the innovation of public information disclosure was carried out to provide convenience and increase added value for Â鶹ֱ²¥.

"In general, there are 6 innovations divided into 4 groups, namely Service Digitalization; Transparency and Public Participation; One-Stop Integrated Service, and One Data Digital Transformation," she said on Tuesday (6/8/2024).

1. Service Digitalization

PPID Â鶹ֱ²¥ has developed several online platforms to facilitate public access to information. Innovations in terms of service digitalization include:

First, the ease of getting online services through https://ult.itb.ac.id. This platform allows users to get various Â鶹ֱ²¥ services online. Starting from administrative management to academic information. Everything can be easily accessed through one portal. The offline service for this is the Â鶹ֱ²¥ Information Center IC-Â鶹ֱ²¥ (read: I See Â鶹ֱ²¥) which is located at Ganesha Campus Â鶹ֱ²¥.

Second, online queues via https://antrean.ult.itb.ac.id. This innovation enables no-queues when people want to take care of various needs directly through IC-Â鶹ֱ²¥. Thus, people who are located near or far from Â鶹ֱ²¥ can order service tickets at IC-Â鶹ֱ²¥ well in advance on the days and times available on the page to get direct information services at Â鶹ֱ²¥.

2. Transparency and Public Participation

PPID Â鶹ֱ²¥ pays close attention to the importance of transparency and public participation. Therefore, various features have been developed to facilitate the collection of data and documents online. Innovations in terms of transparency and public participation include:

First, Sapa Data Â鶹ֱ²¥ (https://sapadata.itb.ac.id). This platform provides various online forms that can be used for questionnaires, attendance lists, minutes of activities, and others. This makes it very easy to collect data and involve the public in various Â鶹ֱ²¥ activities.

Second, API Data-Lake Â鶹ֱ²¥ (https://pusat.satudata.itb.ac.id). Through API (Application Programming Interface), PPID Â鶹ֱ²¥ facilitates integration between internal applications and units at Â鶹ֱ²¥. This allows data in itb to be accessed and further processed by various interested parties.

3. Integrated One-Stop Service

This service is in the form of the Â鶹ֱ²¥ Information Center (IC-Â鶹ֱ²¥). IC-Â鶹ֱ²¥ is a gathering place for service officers from across working units at Â鶹ֱ²¥. With the presence of IC-Â鶹ֱ²¥, coordination between working units becomes easier and services can be carried out more effectively to the public.

4. One Data Digital Transformation

Another innovation carried out by PPID Â鶹ֱ²¥ is the development of an integrated data ecosystem through Satu Data Â鶹ֱ²¥ (https://satudata.itb.ac.id). Satu Data Â鶹ֱ²¥ aims to give data that is accurate, up-to-date, and accessible to all interested parties.

"Satu Data Â鶹ֱ²¥ was (built) to realize a data ecosystem that is integrated, accurate, and accessible to all interested parties through https://satudata.itb.ac.id. The goal is for data to be collected in one place, integrated, accurate, and accessible to anyone who has an interest. The public can also access it," she said.

With various innovations that have been carried out, PPID Â鶹ֱ²¥ continues to strive in embodying effective and transparent information services. The public can now easily access the information they need.

Reporter: M. Naufal Hafizh
Translator: Ayesha Lativa Mafaza (Postharvest Technology, 2021)
Editor: Anggi Nurdiani (Management, 2024)